CampMap has contractual agreements with its customers which induce but are not limited to (campsites, outdoor events, campgrounds, holiday parks, RV resorts, national parks or other outdoor spaces). CampMap creates and maintains a digital map of the customers property or space and CampMap has the right to publish the map and data online and in material formats. This usually takes the form of a map on our website, an iFrame on the customers website and other digital formats when required.

This depends a lot on the size of the property or space and the quality of any existing maps and some other factors; however, we aim to have all maps created within 2-4 weeks.

We are able to take complete 360 photography anytime however, it is often better when there are not too many guests and the weather is good. For temperate areas of the world spring time is usually ideal but autumn also works well.

When we start to create a digital map for a customer, they will be given access to an online Business Account. When the map is complete, the customer will be able to edit or add data such as descriptions, opening times, images for features or accommodation units. Those changes can be done at any time. However, the customer cannot make changes to the shape, position or add and remove any map features or accommodation units. To make changes like this you must contact out support team.

It is possible to navigate anywhere inside the map form your own location to any other feature or accommodation space using a turn by turn visualised route. The navigation updates in real time and only requires permission from your device to use the location of the device.

Yes. When the map is complete, we provide our customers with a few lines of HTML code called an iFrame, the html tag is <iframe>. The iFrame can be inserted into any website where the location size and orientation can be adjusted, and the map will automatically appear when the web page laods. For best results we recommend adding the iFrame this to the home page or easily accessible from the main menu.

Yes. We collect analytics data to help improve our services and understand user behavior.

In the process of map creation, we capture a huge amount of data, which may also include 3D information. It is in our product development roadmap to allow this information to be displayed on the map. We will inform our customers when this feature is available.

We capture the amount, or level of shade for every pitch, site or accommodation unit where this is available. This data is displayed on the side bar when a map feature is clicked.

Yes, CampMap has several integrations available for PMS and Booking Systems and we are adding new connections based on customer demand and general expansion of our features and markets. Contact our sales team to find out exactly what we have available.

Yes – we can connect any booking flow so users can make a booking request directly within the map. We also have an inquiry system which would allow users to make an inquiry from the map and the customer would receive this inquiry as an email and manage it within the business account. These features are only available in our Standard and Premium subscription packages.

We do not manage pricing data in CampMap but we can request pricing data from an external system such as a PMS or Booking System. This data would be displayed in the map with other attribute data on the side bar.

Every map we make can be customised with brand logo and colours for accommodation unit pricing category and zone. Website, summary description and documents such as house rules or information are also added. specific descriptions for you camp and attach house rules and other documents as PDF's. Further customisation is possible within our Premium subscription where custom icons and map styles can be implemented to fit your brand.

Yes, PDF documents such as house rules or information can be added to the map and will be displayed in the side bar when a map feature is clicked.

Yes, the map can be searched using various filters and search criteria to help users find specific accommodations or points of interest.

In our Standard and Premium subscriptions and on request we can create a printable version of the map and the customer has permission to print it and use it for handouts and other marketing purposes. Full details are provided in the offer we send to all customers. In the basic subscription the customer does not have permission to print out the map.

CampMap is designed to provide an simple and informed process to inquire about or book an accommodation unit by specific pitch or site number. However, CampMap is not a booking or PMS system and therefore the booking or PMS system the customer uses must also support this functionality.

If you do not have marked pitches, sites or accommodation units that is fine. We offer an accommodation type that is an unmarked area where multiple guests can be accommodated such as an open field or forested area. This area can managed in terms of total occupancy e.g. 50% full, so you can still keep track of availability.

If you make physical changes to your property, such as adding or removing accommodation units and building new facilities this is ok. We understand this happens and we provide free map updates without our Standard and Premium subscription packages. Any map updates outside of this offer are charged at an hourly rate according to the offer we send to all customers.